FAQs
+ Your practice seems to be centered around military and first responders. Can I still be seen at your practice if I don’t have an affiliation with either of those groups?
Absolutely! While our practice has a strong focus on supporting military service members and first responders, we welcome all adults seeking counseling. Whether you're managing personal challenges, navigating life transitions, or simply looking for personal growth, we're here to support you.
+ What is the process to get started?
- Getting Started with Got Your Six Counseling, LLC
Listed below is our step-by-step guide to getting started with us. We have found that this has reduced confusion and allows us to get you started more quickly. - Initial contact
Reach out to us by phone, email, or our contact form If this is an emergency, please go to your local emergency room or crisis center. - Follow-up with our Administrative Assistants
After we receive your inquiry, you will receive an email or phone call from our administrative assistant, Samantha, usually within 1-2 business days. She will obtain some initial information and ask for your insurance information (if using). - Insurance Verification/Cost Estimate
If you are using your insurance, we will verify your benefits and send you an email with your anticipated costs. Please note that this is an estimate based on information provided by your insurance company and is not guaranteed. Clients are responsible for all fees not covered by their insurance company. - Complete Initial Paperwork
Once you let us know that you would like to move forward with counseling services, you will receive an email inviting you to our client portal where you will be able to review and complete our initial paperwork and upload a copy of your photo ID. Be sure to check your spam for the invitation! ALL paperwork must be completed before an initial appointment will be scheduled. We do not hold or reserve appointments if paperwork is not complete. - Schedule Initial Assessment and Diagnostic Appointment
Once you have completed the initial paperwork, we will reach out to you to schedule your first appointment our clinicians. This appointment generally lasts about 90 minutes so that we have adequate time to review paperwork and clinic policies and get to know you. After the initial assessment session, appointments are generally 55 minutes in length.
+ What insurances do you accept?
We are an in-network provider with TRICARE West Region,VA Community Care Network,ChampVA,ProviDRs Care,Blue Cross Blue Shield Kansas,United/UMR,(Commercial),Kansas Medicaid (Sunflower, Healthy Blue),Healthy Blue Kansas Medicare Advantage Plan and Dual Eligible Special Needs Plan,EAP - Mercy Hospital
+ You don’t accept my insurance/I don’t have insurance. Can I still see you?
If you have insurance that we don’t accept, you can pay for the services up front and then submit to your insurance for reimbursement. We will provide a “superbill” for you to submit. It is unlikely that you will be reimbursed the full fee but you may be eligible for a partial reimbursement. You will want to check with your insurance about out-of-network mental health benefits
+ If I have insurance, do I have to use it if I don’t want to?
No, you don’t. If you have insurance coverage but prefer not to use it, you will need to sign a document stating that you are choosing to opt out of using your benefits and will not request reimbursement later.
